The Rulebook: How We Verify & Rank Contractors
Our verification methodology protects quality contractors and filters out the rest. Learn how we rank, verify, and maintain trust on our platform.
The Trust Triad: Our Verification Promise
We verify every contractor across three critical areas. Only contractors who meet these standards appear in our directory.
State Licensed
Active, state-verified professional license
- License verified directly from state regulatory databases
- Daily automated checks against FL DBPR and TX TDLR
- License number, type, and expiration date confirmed
- Instant removal if license lapses, expires, or is revoked
Insured
Certificate of Insurance on file and verified
- General liability insurance required
- COI document uploaded and verified by our team
- Coverage amounts and policy validity confirmed
- Expiration tracking with renewal reminders
Highly Rated
4.0+ stars with at least 5 verified reviews
- Rating sourced from Google Business Profile
- Minimum 4.0 out of 5 star average required
- At least 5 customer reviews needed
- Ratings refresh regularly to stay current
Why this matters: Every contractor in our directory has been verified across the Trust Triad. This means you can search with confidence knowing every professional you see has active credentials, proper insurance coverage, and a proven track record with real customers.
Capability-Based Ranking
We match contractor capabilities with project complexity. Higher service levels indicate more comprehensive verification—choose based on your project's needs, not just a letter grade.
Clinical Grade
The Gold Standard
Tier AThese contractors have earned the highest verification status. They meet or exceed all Trust Triad standards and maintain excellent customer satisfaction. Recommended for complex projects requiring strict protocols.
Verification Requirements
- State-verified active license
- General liability insurance on file
- 4.0+ stars with 5+ verified reviews
Ideal For
- Whole-home mold remediation
- Hypersensitive occupants (allergies, immunocompromised)
- Properties requiring strict containment protocols
- Post-flood or water damage restoration
Advanced Remediation
Professional Standards
Tier BThese contractors hold valid licenses and meet partial Trust Triad standards. They are qualified for standard remediation work and are actively building their verification profile.
Verification Requirements
- State-verified active license
- Insurance OR strong rating verified
- Building toward full verification
Ideal For
- Standard containment remediation
- Single-room or localized mold issues
- Routine mold assessment and testing
- Properties with normal occupant sensitivity
Verified License
Entry-Level Verification
Tier CThese contractors have a verified state license, meeting the minimum requirement to appear in our directory. They are building their verification profile and suited for smaller-scope work.
Verification Requirements
- State-verified active license
- Basic verification completed
- Opportunity to upgrade status
Ideal For
- Minor mold inspection or assessment
- Pre-purchase property evaluations
- Small-scale remediation (<10 sq ft)
- Consultation and professional advice
How Service Levels Affect Search Results
When you search for contractors, results are sorted by service level first—Clinical Grade contractors appear at the top, followed by Advanced Remediation, then Verified License. Within each level, contractors are sorted by rating, review count, and response time. This ensures you see the most qualified contractors for complex work first, while still providing options for simpler projects.
For contractors: Upgrade your service level by completing Trust Triad verification. Add your insurance certificate and build your Google reviews to unlock higher visibility and priority lead distribution.
State Database Connections
We verify licenses directly against official state regulatory databases—the same authoritative sources used by government agencies to track professional licensing.
Florida
DBPR
Department of Business and Professional Regulation
The official Florida state regulatory body for mold assessors and remediators. We pull license data directly from their public records database.
License Types Verified
Integration Features
- Real-time license verification
- Expiration date tracking
- Disciplinary action monitoring
- Automated daily syncs
Texas
TDLR
Texas Department of Licensing and Regulation
The official Texas state licensing authority for mold-related services. License data is verified against their regulatory records system.
License Types Verified
Integration Features
- License number verification
- Company and individual lookup
- Enforcement records access
- Status change monitoring
Live Connection Status
All integrations operational
Sync Frequency
Every 24 hours at 2:00 AM UTC
Expanding State Coverage
We're actively integrating with additional state regulatory databases. Next in queue: Arizona, Georgia, and North Carolina. Our goal is comprehensive license verification coverage across all major U.S. markets.
The License Kill Switch
We take license verification seriously. When credentials lapse, consequences are immediate and automatic. No exceptions, no delays.
License Violation Detected
AutomatedOur automated systems scan state regulatory databases every 24 hours. The moment a license is flagged as expired, revoked, or suspended, the kill switch activates automatically.
Instant Directory Removal
ImmediateThe contractor is immediately removed from all search results, directory listings, and city pages. Their profile becomes invisible to homeowners. No warning period—removal is instantaneous.
Lead Pipeline Severed
EnforcedAll lead distribution stops immediately. Pending leads are cancelled. The contractor receives zero new customer connections until the issue is resolved.
Contractor Notification
CommunicationThe contractor receives an automated email explaining the license issue, current account status, and clear instructions for resolution with links to state licensing portals.
Re-Verification Required
ResolutionOnce the license is renewed with the state, the contractor can request re-verification. Our system validates against state records. Upon confirmation, their profile is restored.
Scan frequency
Removal time
Compliance required
Our Protection Guarantee
This system runs automatically, 24/7, 365 days a year. You never have to worry about being connected with an unlicensed contractor. If their credentials lapse for even a single day, they're immediately removed until the issue is resolved.
Quality contractors appreciate this standard—it protects their reputation from association with non-compliant operators.
Ready to Find a Verified Contractor?
Search our directory of verified mold professionals. Every contractor meets our Trust Triad standards.